Terms & Conditions

1. General Terms

Welcome to www.booneealusjewelry.com (“the Website”). These Terms & Conditions govern your access to and use of our website, services, and products.

By accessing or using this website, including purchasing products, you agree that you have read, understood, and accepted these Terms & Conditions, as well as our Privacy Policy and Return Policy.

All use of this website is for personal, non-commercial use only.

2. Company Information

Boonee Alus
Email: supportc@booneealusjewelry.com

3. Use of Website

You agree to use this website lawfully and responsibly. You are responsible for any information you submit and must ensure it is accurate and does not violate any laws or third-party rights.

We reserve the right to restrict or terminate access to the website if misuse is detected.

4. Account Registration

You may place an order as a guest or registered user.

If you create an account:

• Your order details (name, address, email) will be stored securely
• You may update or delete your account at any time by contacting:
  supportc@booneealusjewelry.com

We do not store full payment card details.

5. Order Process

When placing an order, you will have the opportunity to review:

• Product details
• Pricing
• Shipping information
• Billing information

Placing an item in the cart does not guarantee availability.

We reserve the right to cancel or refuse any order.

6. Order Confirmation

After placing an order, you will receive a confirmation email.

Please note:

• This email confirms receipt of your order only
• It does not constitute acceptance of the order

A contract is only formed once your order has been shipped.

7. Order Acceptance & Shipping

We reserve the right to refuse or cancel any order at our discretion.

Once your order is shipped, you will receive a shipping confirmation email.

If an item is unavailable, we will notify you and issue a full refund if payment has been received.

8. Pricing & Colours

We strive to ensure accuracy of product images and pricing. However:

• Colours may vary due to screen settings
• Minor differences do not constitute defects

9. Payment Methods

We accept:

• Credit/Debit Cards
• PayPal
• Shop Pay

All payments are processed securely via third-party providers.

10. Shipping

Orders are typically dispatched within 1–7 business days.

Estimated delivery times begin from dispatch date.

If delivery exceeds 30 days, you have the right to cancel your order.

Shipping delays caused by customs or carriers are outside our control.

11. Returns & Refunds

Please refer to our Return Policy for full details.

All return/refund requests must be sent to:

• returns@booneealusjewelry.com
• refund@booneealusjewelry.com

12. Defective Products

If you receive a defective product, please contact us within a reasonable time after discovery.

In accordance with applicable consumer protection laws, you may be entitled to repair, replacement, or refund depending on the case.

Contact: supportc@booneealusjewelry.com

13. Quality Assurance

We ensure all products undergo quality checks before shipping. If issues occur, please contact our support team immediately.

14. Intellectual Property

All content on this website (including images, logos, text, designs, and trademarks) is owned by Boonee Alus or licensed to us.

You may not:

• Copy or redistribute content
• Use content for commercial purposes
• Modify or reproduce materials without permission

Personal use only is permitted.

15. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content, policies, or practices.

16. Privacy Policy

Please refer to our Privacy Policy available at:
www.booneealusjewelry.com

17. Cookies

We use cookies to improve user experience and website performance.

You may disable cookies in your browser settings, but some features may not function properly.

18. Security

We use SSL encryption to protect transactions.

However, no online system is completely secure, and we cannot guarantee absolute security.

19. Resale Policy

All products are for personal use only.

Resale or commercial distribution is strictly prohibited.

20. Limitation of Liability

Boonee Alus shall not be liable for:

• Indirect damages
• Loss of profits
• Delays caused by third parties
• Force majeure events (natural disasters, strikes, etc.)

Our liability is limited to the value of the purchased order.

21. Changes to Terms

We reserve the right to update these Terms & Conditions at any time.

The latest version will always be published on this page.

22. Severability

If any part of these Terms is found invalid, the remaining sections will continue to remain valid.

23. Governing Version

In case of inconsistency between languages, the English version shall prevail.

24.HK Governing law

These Terms and Conditions and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Hong Kong.

25. Last Updated

June 2026